A hard drive has needed replacing.
Customer: Can you split the drive into 2 please?
Support: Yeah, but can I ask why?
Customer: Your colleague told me it runs better plus if it means if it comes back in again you can just wipe the C drive and I keep all my stuff on the D drive.
Support: Um, yeah if that's what you want. By the way, we can't get anything off this, it is dead.
Customer: Doesn't matter, I've got it on an SD card.
The scary thing is he doesn't even know what a card reader is so nobody knows quite *what* he's been backing up to because I very much doubt it's an SD card...
Tuesday, February 2, 2010
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