Thursday, May 20, 2010

Printers...

Picture a standard USB a-b cable.

Then the discussion:

"I want a [square end[] to a [square end] so it can go in the printer".
This is then followed by a discussion about some sort of list (?) and references to LPT1 - for a USB printer.

The CDs come with the printers, but apparently doesn't work under XP. Me thinks they didn't run the CD.

Tuesday, February 2, 2010

Split Decisions...

A hard drive has needed replacing.

Customer: Can you split the drive into 2 please?
Support: Yeah, but can I ask why?
Customer: Your colleague told me it runs better plus if it means if it comes back in again you can just wipe the C drive and I keep all my stuff on the D drive.
Support: Um, yeah if that's what you want. By the way, we can't get anything off this, it is dead.
Customer: Doesn't matter, I've got it on an SD card.

The scary thing is he doesn't even know what a card reader is so nobody knows quite *what* he's been backing up to because I very much doubt it's an SD card...