Silly Question Time

"Do I need to be online to activate my Internet Security software?"

"Where do these viruses come from?" - with Limewire on the desktop.

"What can I do to a four year old computer to make it play modern games?", that does not involve the word "scrap".

"Do you need these?" - keyboard, mouse and/or monitor. A repair outlet isn't going to be much good without the basics. You don't go to a garage for an MOT and say to them, "do you need the 'How to do an MOT' book", or "do you need use of my garage?"