Some people are total morons and it's a miracle sometimes as to how these individuals actually manage to do anything in life, let alone run a business. Some people are so incredibly thick you cannot help wonder how they've accomplished anything.
"I cannot activate my internet security after the computer was wiped," is a cry from people using a certain Internet Security package. It turns out the software was being activated with the email address from last year's product and this year's product was activated under a totally different email address. It might actually help if you use the same address you used first time round and not one of the THREE you "thought" it might be. I mean you don't phone up the garage just after the MOT test and give them last year's MOT number, do you?
On another note: Windows Vista in 512Mb of system memory does not a high-performing system make. The same user was contemplating sticking Vista on an eight year old machine with 256Mb of memory, an old Duron and a 20Gb hard drive which would be incredibly painful and you could probably get high on caffeine by the time it's ready to do anything.
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