Tuesday, July 28, 2009

Freezing Short

The tragic thing about computer bits being so cheap is any Tom, Dick or Harry can buy a bunch of bits and wander off to have an attempt at putting it together. Needless to say 95% of these attempts come back in various states of condition from not turned on at all to dead and then to "dead by virtue of having the be-jesus blown out of it".

Anyway a computer freezes, fault not immediately obvious. User has added odds and sods to it and accidentally pulled out two of the power pins from a molex. Said ends were shorting out on the case.

Friday, July 24, 2009

Alternate Use For A Popular Lubricant

Please look after and treat computers with respect and they'll last a lot longer.

Please don't spray WD-40 in and around them. WD-40 might fix a lot of sticky stuff but it won't free up a dodgy reset button on the front of a case.

Friday, July 17, 2009

Stupid Question Of The Day

"Do you do computers?" they ask.
"Yes," we reply.
"What do you want to do with it?"
"I wanna buy it!"
"Okay, but..."
"A bit of everything, burn DVDs, music and *some obscure game they play that we've never heard of)* and Internet."

The conversation followed thus:
"My neighbour had one off you, a Dell and paid £163 for it." states the customer (a strange amount and we don't sell Dell anything.)
"*we reel off a list of specs and prices*"
"Does it come with a hard drive?" was the actual question from the customer.

"Nah, don't need them. Everything you need will just appear out of thin air as and when you need it," was the reply one probably should have said. A computer will work without a hard drive but it won't do very much.

Tuesday, July 7, 2009

*Bang Head Here*

Computer monitors do not run off USB cables.
PS/2 devices are not hot-pluggable, nor have they ever been nor will they ever be.
Software activates a lot better when you use the right credentials.

In unrelated matters, a customer buys a new computer, then brings it back as they are totally clueless about anything. Don't even know which ISP they're on, what their email password is or fail to understand that things just do not suddenly appear out of thin air on a computer. Their offspring put dodgy software on it and the buyer is trying to activate portions of Office that they haven't even bought.

Sometimes one wonders why we bother.

Wednesday, July 1, 2009

Give Me Strength...

Some people are total morons and it's a miracle sometimes as to how these individuals actually manage to do anything in life, let alone run a business. Some people are so incredibly thick you cannot help wonder how they've accomplished anything.

"I cannot activate my internet security after the computer was wiped," is a cry from people using a certain Internet Security package. It turns out the software was being activated with the email address from last year's product and this year's product was activated under a totally different email address. It might actually help if you use the same address you used first time round and not one of the THREE you "thought" it might be. I mean you don't phone up the garage just after the MOT test and give them last year's MOT number, do you?

On another note: Windows Vista in 512Mb of system memory does not a high-performing system make. The same user was contemplating sticking Vista on an eight year old machine with 256Mb of memory, an old Duron and a 20Gb hard drive which would be incredibly painful and you could probably get high on caffeine by the time it's ready to do anything.