People who clearly don't know what they're talking about or who don't read what they're given should realistically write things down before they come to a computer technician, otherwise they paint pictures that seem ridiculous to those who actually know what they're talking about.
Such as the user who actually said their motherboard cost £1500, it was a "board manufacturer" who don't make motherboards anyway and they've bought a new one on eBay - apparently Acer make motherboards. Technically they do
The other query of the day was the user who bought a laptop in wanting to know why the Outlook 2007 wanted a product key when they'd bought a licence for it. It turned out they had Home & Student which doesn't include Outlook which was why the code hadn't unlocked it. "How do you know that?" they ask. Well it's written on the front of the box. "Oh."
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