If you take your computer to be fixed, please don't dress up your stories of "what it was" with every little detail going of how it's ended up in that state because we really couldn't give a toss one way or another. If it can be done in three sentences, do it in three sentences, give us your number and then go away. The more you talk, the longer it'll take to get the system back and while I'm sure Auntie Mable in Scunthorpe was upset that she couldn't see you waving at her on the webcam, I'm sure she won't throw herself under a bus in the meantime.
People who introduce the phrase "I'll tell you what it was" towards the end of a conversation need shooting. These stories tend to be incredibly tedious, boring, irrelevant and involve some other person being out of their depth. The stories rarely have anything to do with the computer that's just been dumped on the desk - on the rare occasion that they do they tend to involve mundane issues that could be solved in two seconds flat by Google or by pressing F1.
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