Printers that do not print typically do not print for one of four main reasons: 1) They're out of paper. 2) They're out of ink. 3) The printer/system is defunct. 4) The user is defect. Typically reason 4 is the sole cause of reasons 1 and 2.
Customer brings a printer in, claims it doesn't print black. Turns out all the cartridges are empty, which might explain why it doesn't actually print anything. They claim they put a new black cartridge in which, according to the Epson Status Monitor, is virtually empty anyway and they paid £7 for an almost empty cartridge assuming they haven't spent hours cleaning the heads.
Four new ink cartridges later, oh look it'll print anything I throw at it.
Thursday, February 26, 2009
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Ridiculous. When the actual solution is to put NEW, FULL cartridges in, very few people actually go down to WHSmith and buy a couple of home-brand cartridges - cheap and effective. They'll just think their printer is broken.
ReplyDeleteIdiots.